“One App, All Your Services ...”
“... Ahora Disponible En Español”
“Explore TV and Streaming Services”
“Manage Your Mobile Services”
“Troubleshooting & Speed Tests”
“Quick & Easy Bill Pay”
“Chat With Us Live”
A closer look at the screenshots
A service dashboard appears on the brand's blue background.
The same dashboard appears in Spanish.
Streaming service icons appear within the television view.
Named family lines appear with device photos.
A person illustration sits beside router troubleshooting.
Two bills show amounts, dates, and payment buttons.
A named agent responds within a support chat.
About this app
One app – all your services! We’ve made it even easier for residential customers to sign in and manage your Spectrum account with My Spectrum App. Pay Your Spectrum Bill • Pay your bill for Spectrum Mobile, Internet, TV and Home Phone. • Enroll in Auto Pay: Never miss a billing due date. • Schedule one-time payments: Control how and when your Spectrum payment is sent. • Sign-up for paperless billing. • Find statements: Review previous billing statements and service history. Do You Speak Spanish? • Toggle your language preferences from English to Spanish right in the app. Manage Mobile Services • Check your Spectrum Mobile data usage and manage your plans. • Add and activate your new Mobile line. Stay Informed • Get billing, equipment, activation and outage notifications right on the home screen. • Upgrade to Advanced WiFi and receive our best-in-class Security Suite. • Troubleshoot your WiFi and internet connections with our enhanced dual Speed Test. • Find your nearest Spectrum Store. • Connect to Spectrum WiFi access points nationwide. Explore TV and Streaming Services • View your streaming apps and TV channel lineup included in your plan. • Conveniently manage your streaming subscriptions in one place. • Create the perfect channel lineup and customize your streaming experience with premium channel add-ons. Simplified Support • Self-install your modem, router and other devices without making an appointment. • Chat with us in app, including live Spectrum customer service. • Track your technician in the app. • Quickly search and find answers with our newly designed support section. Tell Us What You Think • Share feedback about your app experience – we read every comment. • We love suggestions about the My Spectrum App – we use customer feedback when we plan our updates. Discover Our Other Apps • Spectrum TV: Stream movie and TV favorites right from your phone. • Spectrum Sports: Never miss a game when you’re on the go. • Spectrum News: Local news, weather, events and more. • Spectrum Enterprise: For when your office means business.
Headlines in this set
7 screenshots · 7 with a headline
“One App, All Your Services ...”
'One App, All Your Services ...' introduces consolidation and continues into the next slide.
“... Ahora Disponible En Español”
'... Ahora Disponible En Español' completes the introduction by announcing Spanish availability.
“Explore TV and Streaming Services”
'Explore TV and Streaming Services' names two related content categories.
“Manage Your Mobile Services”
'Manage Your Mobile Services' identifies the account control task.
“Troubleshooting & Speed Tests”
'Troubleshooting & Speed Tests' pairs problem resolution with connection measurement.
“Quick & Easy Bill Pay”
'Quick & Easy Bill Pay' emphasizes speed and low effort.
“Chat With Us Live”
'Chat With Us Live' promises immediate human contact through chat language.
How Utilities sets are usually built
Most Utilities apps feature-per-slide, with text-top-device-bottom (88% of sets, 71% of screens).